GET IN TOUCH
Contact us
Real people. Real plant knowledge. Usually a reply within a working day.
For the fastest answer, check the FAQ first — we've covered most of the common questions there. For everything else, use the form or the email below.
Customer support
Order help, delivery, returns
For anything to do with an existing order — delivery, refunds, replacements, account queries.
Email: hello@season28.co.uk
Hours: Mon–Fri, 9am–5pm UK time
Response time: within one working day
Plant Doctor
A plant looking poorly?
Send a photo and a quick note about what's been happening. We'll diagnose and suggest a fix — for plants from us or from anywhere else.
Email: doctor@season28.co.uk
Response time: within 24 hours
Prefer a form?
We're working on it.
A contact form will live here soon. For now, email is fastest — we usually beat any form-to-inbox routing time anyway.
Trade and landscape enquiries: visit the Trade page. Press, partnerships, content collaborations: hello@season28.co.uk.